Privacy Policy
Last updated: June 2026
At Tripomad, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
We collect information you provide when registering (name, email, password), booking experiences (dates, guest counts, payment details), and communicating with providers. We also collect usage data such as pages visited and features used to improve the platform.
2. How We Use Your Information
Your information is used to facilitate bookings and payments, communicate with you about your bookings, improve our services and user experience, comply with legal obligations, and send marketing communications (only with your consent).
3. Information Sharing
We share your information with experience providers only to the extent necessary to fulfill your booking. We do not sell your personal data to third parties. We may share anonymized, aggregated data for analytics purposes.
4. Data Security
We use industry-standard encryption (SSL/TLS) and Supabase's secure infrastructure to protect your data. Passwords are hashed and never stored in plain text. We regularly review our security practices.
5. Cookies
We use essential cookies to maintain your session and authentication. These are necessary for the platform to function. We do not use tracking or advertising cookies.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or withdraw consent for marketing communications. Contact us at privacy@tripomad.com to exercise these rights.
7. Data Retention
We retain your account data for as long as your account is active. Booking records are kept for 5 years for accounting and legal purposes. You may request deletion of your account at any time.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance.
9. Contact
For privacy-related questions or requests, contact us at privacy@tripomad.com or write to Tripomad, Morocco.